PRIVACY POLICY

OVERVIEW

Clear Passage Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (buildwithcps.com) or use our services.

INFORMATION WE COLLECT

We may collect the following types of information when you interact with our website or services:

• Personal information you provide directly, such as your name, email address, phone number, and details about your financial situation when you fill out our contact form or book a consultation
• Credit-related documents and financial records you share with us during the course of a service engagement
• Business records and operational documents provided for small business service engagements
• Usage data collected automatically, including your IP address, browser type, pages visited, and time spent on our website
• Cookies and similar tracking technologies used to improve site performance and user experience

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To provide and deliver our credit services, financial coaching, and small business support
• To respond to your inquiries and communicate with you about your account or services
• To process consultation requests and schedule appointments
• To improve our website, services, and overall client experience
• To send you relevant educational content, service updates, or promotional materials (only with your consent)
• To comply with legal obligations and protect our rights

HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

INFORMATION SHARING

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With credit bureaus (Experian, Equifax, TransUnion) as necessary to carry out credit dispute services on your behalf and with your authorization
• With service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Clear Passage Solutions, our clients, or others

COOKIES

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise any of these rights, please contact us using the information below.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can take appropriate steps.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please reach out: